Terms and Conditions

Terms and Conditions apply to products purchased through www.reyssupply.com. By placing an order or completing a purchase, you agree to be bound by, and accept these terms and conditions.

Orders

There is no minimum order amount. Reys Supply consolidates shipments as much as possible. Some items may ship from more than one warehouse, so the order would not be completely consolidated in one shipment. Orders won’t be charged for picking, packing or handling fees. Occasionally a product in your order may become unavailable while the order is processing. When this happens you will receive an email from our customer service team suggesting a replacement product of similar quality, quantity and price. You will never pay more for a product we substitute.

Shipping

Reys Supply utilizes over 67 warehouses nationwide strategically located to ensure the closest warehouse to our customers with the product available, offering the lowest shipping cost possible. We offer commercial and residential nationwide shipments. Orders will be shipped after payment has been approved. Additional freight charges may be applicable for items classified as potentially-hazardous, paper products, heavy items, over-sized, items with a large dimensional weight, items requiring truck delivery different to UPS. Please contact our customer service team before you place an order if you are unsure of the shipping method for your order.

Same Day Shipping

For same day shipping, Reys Supply must receive your order before 1 p.m. (CT), Monday through Friday. Orders placed after 1pm (CT), will usually ship within 1 business day. Depending on your location, you should receive your products within 1 to 7 business days. Orders for Houston Tx. are usually delivered 1 to 2 business days after order was processed. Reys Supply does not offer weekends delivery and we do not deliver to P.O. Boxes

Free Shipping

Reys Supply offers free shipping for orders of $79.99+ (before taxes) for Houston Tx. for participating zip codes: 77064, 77086, 77038, 77040, 77041, 77088, 77091, 77092, 77080, 77043, 77055, 77024, 77057,77063, 77042, 77036, 77074, 77031, 77071, 77096, 77035, 77085, 77045, 77047, 77051, 77054, 77025, 77401, 77030, 77005, 77027, 77098, 77019, 77007, 77008, 77018, 77060, 77037, 77076, 77022, 77009, 77201, 77003, 77004, 77021, 77033, 77048,77075, 77061, 77087, 77023, 77011, 77020, 77026, 77093, 77039, 77050, 77016, 77028, 77078, 77013, 77587, 77043, 77504, 77502, 77017, 77012, 77029, 77547, 77506, 77503, 77015, 77396, 77032, 77067, 77014, 77066, 77069, 77070, 77090, 77068, 77379, 77388, 77073, 77373, 77389, 77389, 77380, 77381, 77384, 77384, 77385.

Returns

Products may be returned up to 30 days from the invoice date for a full credit or exchange. Products must be in 100% re-sellable condition, and in their original packaging. Customer will cover the cost of return shipping. We will email you a return authorization number. To process a return, please send an email to our customer service team at contact@reyssupply.com. Include a copy of the original invoice and details of the situation. Some products may be non-refundable such as clearance or discontinued item, special order items, perishable items (e.g., food and beverages, etc), dated items (e.g., calendars, planners, etc.), partial cases, etc. 25% restocking fee can be charged.

Cancellations

Cancel an order is often difficult after it has been placed. Once the order is processed for shipment, it cannot be canceled. If you wish to cancel a placed order, please contact our customer service team as soon after placing the order as possible. Contact our customer team at (346) 351 1286.

Cupons

Valid for new business customers, one time use only. Coupon no apply with other promotions, for limited time.

Liability

Reys Supply will not be held liable for any indirect, special, incidental or consequential damages, whether based on contractor or any other legal theory, including without limitation loss of profits, loss of business, or other economic damages. Reys Supply is not responsible for delays in delivery which result from any circumstances beyond its control.

Pricing and Specifications

All information regarding pricing, products, and services is subject to change. Reys Supply reserves the right to make adjustments to pricing and products for reasons including, but not limited to changing market conditions, discontinuation, unavailability, manufacturer price changes and errors in advertisements. Prices listed are net and do not include shipping charges, taxes and/or duties or special crating requirements for export shipment. Reys Supply strives to maintain prices at the lowest level, however, occasionally prices change without notice due to circumstances beyond our control. All shipping charges are prepaid and added to the customer’s invoice. Any additional charges for services requested by the customer, including but not limited to special routing, residential delivery or pre-delivery notification must be paid by the customer.

Warranties

Reys Supply is not the manufacturer of any of the products purchased on our website. Any warranty with respect to the products must come from the manufacturer. Reys Supply will pass through to customers any applicable warranties of the manufacturer to the extent permissible. Reys Supply liability is limited to the replacement value of the products purchased from Reys Supply website. Reys Supply disclaim all warranties either express or implied, related to products, including, without limitation, any warranty of merchantability or fitness for a particular purpose. This disclaimer does not affect the terms of the manufacturer’s warranty.

Privacy Policy

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address. Reys Supply may use this information for processing your order. We imply that you consent to us collecting it and using it for that specific reason only. Our web site automatically receives information only for internal review and then it is deleted. If customers provide their email, Reys Supply wills send notifications as order notifications, customers may receive occasionally offers. All payments are processed through credit card processing companies, these organizations have their own privacy policy and data collection, Reys Supply is not responsible for any problem related. If for any reason there is a problem at the moment of processing your payment, we will immediately file a claim on your behalf. Reys Supply does not share any information with third parties. Please contact us to update or remove information.